YVB Privacy Policy

Introduction 

- At Your Virtual Beez, safeguarding individuals' privacy and their entitlements concerning personal data is of paramount significance. This commitment extends to both our current and prospective customers, potential and current employees, as well as contractors. The foundation of our privacy practices is rooted in the Australian Privacy Act 1988 (Cth), hereafter referred to as the "Act." In this privacy policy, we outline our procedures for collecting and administering your personal information, ensuring transparency in our operations. 

Personal Information 

- In the context of this privacy policy, "personal information" carries the definition attributed to it in the relevant legislation, broadly encompassing any data pertaining to an identifiable person. This includes particulars like an individual's name, residence, contact details (such as phone number and email address), credit card particulars, and account identifiers, as well as their chosen profession or occupation. Essentially, if the data we gather can personally identify or reasonably recognize you as an individual, it falls under the category of personal information. 

Types of Personal Information 

- The types of personal information we gather depend on specific interactions and services. These categories may include personal details like your name, postal or physical address, contact information (email, telephone, fax), age or date of birth, system access passwords, profession or occupation, employee records (for our employees), and particulars of products and services you've procured (for our customers), among others. 

Data Sourcing 

- Understanding how we obtain personal information is essential. We primarily source this information directly from individuals through various channels, including website interactions, phone calls, device usage, conversations, and applications. However, a significant portion of the data we manage is supplied by our clients, as we often act as agents or service providers on their behalf. In such cases, we rely on data provided by clients who have already collected the relevant information from individuals.

Third-Party Data 

- In addition to data collected directly or through clients, we may acquire personal information from third parties who are not our clients. These sources can include data providers, brokers, credit reporting agencies, law enforcement entities, and government organizations, among others. 

Consequences of Non-Disclosure 

- It's important to recognize the implications of not providing personal information. Failure to do so may result in the inability to deliver requested products or services, diminished service quality, inability to receive information about relevant products or services, and reduced personalization of website content. For employees and contractors, non-disclosure may impact job offers or service provision. 

Purposes of Data Collection 

- Our primary objective in collecting personal information is to facilitate our business operations and provide excellent customer service. This enables us to deliver products and services to our clients and ensure smooth interactions with individuals. We use this information for various purposes, including delivering products and services, responding to inquiries, executing essential business processes, evaluating credit services, debt collection, research, and compliance with legal obligations. 

Disclosure 

- We may share personal information with employees, affiliates, clients, contractors, and third parties as necessary for business operations, marketing, and authorized purposes. This sharing ensures the smooth functioning of our website, product, and service delivery, and other relevant business activities. However, we do not share personal information obtained when acting on behalf of one client with any other client unless expressly directed by the client. 

Marketing Communications 

- We occasionally send direct marketing communications and information about products and services, complying with relevant regulations such as the Australian Spam Act 2003 (Cth). You can opt out of receiving such communications at any time.

Access and Correction 

- You have the right to request access to your personal information and request corrections if needed. While we strive to provide access, there may be exceptions based on privacy considerations. In cases of disagreement over corrections, we'll append a statement to clarify the situation. 

Overseas Disclosure 

- To enhance our services, we may share personal information with affiliated entities, suppliers, and service providers overseas. We take precautions to ensure compliance with privacy obligations. 

Security 

- We employ reasonable measures to safeguard personal information against misuse, loss, and unauthorized access, both in electronic and hard copy formats. However, online transmission carries inherent risks, and we advise caution when transmitting information online. 

Third-Party Websites 

- Our website may contain links to third-party websites. We do not assume responsibility for their privacy practices or content. We encourage users to review the privacy policies of these third-party websites. 

Contact 

- For inquiries, concerns, or complaints regarding privacy matters, contact our Privacy Officer. We treat your queries and complaints with utmost confidentiality and aim to address them promptly. 

Policy Updates 

- We may update this privacy policy periodically, and the most recent version will be available on our website. 

​

Last Update: 18 September 2023